Logging into Crypto.com

With your account set up and 2FA enabled, logging in is straightforward:

1. Open the App

Launch the Crypto.com app on your mobile device.

2. Enter Your Credentials

• Email/Username: Enter the email address or username associated with your Crypto.com account.
• Password: Input your password. Ensure your password is strong and not easily guessable.

3. Complete 2FA

• Open Authenticator App: Open the authentication app linked to your Crypto.com account.
• Enter Code: Input the 6-digit code provided by the authenticator app into the Crypto.com login screen.

4. Access Your Account

After completing these steps, you will be granted access to your Crypto.com account.

Troubleshooting Common Login Issues

Sometimes, you might face challenges while logging in. Here are some common issues and solutions:

1. Forgot Password: If you’ve forgotten your password, click on the “Forgot Password” link on the login page and follow the instructions to reset it.
2. 2FA Issues: If you cannot access your 2FA code, ensure your authenticator app is synced correctly with your device’s time. If you’ve lost access to your 2FA device, contact Crypto.com support for assistance.
3. Account Locked: After multiple unsuccessful login attempts, your account might be temporarily locked. Wait a few minutes and try again or contact support if the issue persists.

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